Jay Heich
Jason Heichlinger ● Hagerstown, MD 21740 ● (818) 406-5800 ● j_heich@yahoo.com
YOUR GO-TO: Having operated in a variety of settings including office, convention hall, warehouse distribution, road delivery, military and with over twenty-years in the very industry-broad trade show industry, I am eager to contribute my skills and experiences to other, new arenas. Able to work remote or in office. Willing to travel. Here to be a part of your team one way or another.
RELEVANT SKILLS:
- MS Office: Word, PowerPoint, Excel, Outlook
- Software: Hubspot, SalesForce, Filmora, Adobe Premiere, Audacity, Wirecast, Canva, OBS
- Writing: Official document, creative copy, technical
- Podcast & livestream production, audio/video editing
- Brand management: Creative development, strategy
- E-commerce site development & management
- Public speaking, announcing
EXPERIENCE:
Independent Sales & Operations Exponet USA, Venue Media Hagerstown, MD 2013-Present
- Independent operator of e-commerce site selling portable displays, graphics and services. Strong sales & customer service.
- Podcast, livestream, commercial, audio/video production both in studio & at events. Proficient in audio & video editing.
Sales & Operations Manager e-Display Group Los Angeles, CA 2004-2013
- Outbound/inbound sales, strong customer service via phone, internet and face to face at places of business and conventions, increasing sales volume each year selling portable displays, graphics and services to convention-going businesses. Established and maintain a 3,000+ customer database.
- Managed 5 e-commerce business sites in all areas: Sales, customer service, administration, pricing, and marketing.
- Managed 3-6 people. Established training procedures and workflow process.
- Worked on warehouse and show floors, setting up & dismantling displays during live demos and events.
- Established, managed relations with all vendors for hardware, printing as well as various shipping/freight companies.
Account Manager, Advertising Sales MAGIC International Los Angeles, CA 1998-2004
- Event logistics: Worked extensively with management, planned/coordinated assigned sections of the events to maximize buyer efficiency and customer satisfaction. Managed 500+ accounts face-to-face at event, on the show floor.
- Advertising sales: Sold print and large on-site ads. Increased ad revenue over 50% each show cycle.
Receiver / Order-Filler Wal-Mart Distribution Sutherland, VA 1996-1997
- Unloaded large 40ft trailers, arranging freight per bill of lading. Drove forklift.
- Moved product from shelf to conveyor per quantities called out on pre-orders and paperwork.
- Maintained hourly/daily quotas in each position.
Armored Guard Wells-Fargo Armored Security Columbus, GA January 1996-July 1996
- Delivered LARGE sums of money between business and banks. Carried weapons, provided security for route.
- Drove & maintained armored van or truck on various routes throughout GA and AL.
Military Service:
Soldier, Quartermaster Services US Army / Army National Guard 1991-1995 / 1995-1999
- Unit Supply Specialist: Inventory/stock control, accounting, storage, and maintenance of equipment
- Food Service Specialist: Trained in food preparation, nutrition, sanitation, kitchen management and operations
- Administrative Specialist: Preparation of reports, correspondence. Worked on encrypted computer system in field.
- Served in aviation, infantry units and in a wide variety of training environments. Served overseas, 13-months in South Korea.
- Trained at enlistment level in leadership skills; supervised 4-10. Drove & maintained large/medium vehicles, various weapons.
EDUCATION:
AA, Business Administration Los Angeles Pierce College 2001-2004
